Reason #7
Have analytics at your finger tips based on current process data
Businesses run on information. Order status, product inventory, employee availability, capacity planning, event response, it’s all information that feeds and drives your business. To make the best and most informed decisions on a minute-by-minute basis you need not only access to the historical data that you are used to receiving, you need information on the status and activities of your business processes.
As a robust, full-featured BPMS, Savvion BusinessManager, is not only able to constantly capture and track real-time information on the processes that it is managing, but it is also able to monitor and track a broad variety of external events. For example an order- to-ship process that processes inbound orders, routes them through the credit verification and configuration steps and then to the manufacturing ERP system and then to logistics for shipping. While a closed loop process, a variety of external events can adversely impact the smooth flow of orders through to shipment. Promised materials arriving late from a vendor will cause downstream delays in shipments.
By monitoring those external events rules can be triggered that automatically inform the order-processing department (human or web-based) to alert customers as orders are placed to avoid customer frustration at late deliveries. Or a notification event that a weather front is closing a mid-West distribution center could trigger a rule that causes priority shipments to be air shipped from a different location to meet special Service Level Agreements, avoiding costly penalties. These are only a few examples of how Savvion BusinessManager can help you to more effectively manage your entire business. These same monitoring and analytics capabilities enable line of business managers to stay abreast of important real-time activities as well as to track process metrics to discover trends and problems before they become crisis. So your current business processes can constantly be analyzed and optimized to improve your overall operations. Savvion BusinessManager addresses the business technology imperative to establish an enterprise process architecture, a critical step towards achieving real process improvement and management. The goal is for corporate processes to become a manageable asset. Savvion systems provide managers with unique, real-time visibility into ongoing business operations ... not simply via metrics and reports, but by providing a framework that empowers companies to innovate while managing change. Click here to view other reasons ...
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