Savvion Business Expert
BusinessManager™ 7.0 empowers business people to immediately identify problems, analyze causes, manage metrics, and optimize processes for increased innovation and agility.
Practical business improvement is possible with Savvion’s Business Expert, a module of the Savvion BusinessManager 7.0 BPM suite. Savvion’s product approach enables people to immediately contribute to top line growth and measurable business value.
Overview
While “business improvement” and “process optimization” sound good on paper, the reality for most people is that, to get there, they must often dig through piles of unsorted reports, rely on IT intensive data collection, deal with lack of authority to make changes and spend their time in lots of meetings only to have the business continue to bleed due to a lengthy change process.
BPM provides a promise for continuous improvement, rapid change, and faster solution delivery. But some BPM vendors force radically new approaches on customers for which their businesses are not ready. And some customers themselves treat the technology of BPM as a silver bullet, failing to take into account the realities of how their business works today.
Enter Savvion’s Business Expert. We enable practical business improvement that works within the realities of your organization and culture. Savvion Business Expert provides dashboard visibility into process anomalies so you can instantly know where to target improvement efforts. It provides business-driven, web-based analytics so business people don’t have to rely on IT to identify and analyze problems. And most importantly, it puts business users in control at critical junctures to identify and easily implement enhanced solutions until the rest of the organization can catch up.
Identify Problems – Find and Track What is Most Important
Savvion’s Business Expert continually assesses process performance and sends observations of interest to a business user. Now you can create new business metrics from the web and monitor already-configured metrics for maximum service level agreement (SLA) compliance. The system will alert you when key SLA’s are in jeopardy of being missed.
Analyze Problems – Powerful Analytics on the Most Robust Data Model
Business people now have ad-hoc access to deep analytical information associated with process data with Savvion Business Expert. It ensures all data is available to a business user at the point of analysis without requiring heavy IT configuration, thus increasing agility and empowerment to stop the business from bleeding. Multidimensional OLAP tools are available to users at run-time and the open data structure is system-managed – no heavy I.T. lifting is needed to support even the most complicated analysis.
Triage – Timely Intervention Without Burdening IT
Savvion Business Expert recommends corrective steps to overcome SLA mishaps in the short-term until longer-term solutions can be discussed and approved. It enables business users to configure and deploy rules-based solutions themselves as a stop-gap. Not only does Savvion Business Expert track and execute business rules on behalf of the business user but I.T. will support the approach because solutions don’t impact the back office.
Optimization – It’s a Journey, Not a Destination
Optimization is ongoing as your business grows and market conditions change. Savvion gives business people the tools to identify and weigh the impact of all potential improvements and it facilitates rapid incremental process change. Ultimately, this agility and empowerment impact both top line revenue and an increase in innovation that you need to survive today’s competitive landscape.
New Module of the BusinessManager™ 7.0 Suite
Savvion Business Expert is an add-on module to Savvion BusinessManager 7.0, the first BPM solution in the industry to deliver true process lifecycle management: the complete end-to-end delivery of business processes from modeling to deployment to management to process improvement. Unique in the industry, Savvion’s enhanced BPM software puts role-specific tools directly into the hands of those closest to the process at the appropriate phase. Whether a robust modeling and simulation system for business people, a comprehensive design studio for business rules, event management and integration for analysts and IT developers, or task management and business performance interfaces for day-to-day activities, Savvion’s BPM system provides it all.
This tight integration of all phases of the process lifecycle, coupled with Savvion and partner-developed industry process templates, enables Savvion customers to quickly move from process discovery to production in less than 90 days, while returning 200% – 300% ROI.
Solution Brief:
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