People closest to the process are the most knowledgeable about it. It is critical, therefore, that business users are engaged in all process management and improvement activities. The tools they employ to describe their processes and document requirements must be suited for their use.
Business empowerment is all about giving business users the capability to make decisions quickly on their own. With Savvion, business users can define the key performance indicators of their business and monitor them without turning to IT for help. Even more importantly, they can implement immediate changes to their business processes to avoid losses or take advantage of an opportunity.