SANTA CLARA, Calif. — Aug 07, 2009 — Savvion, the trailblazing business process management company, and ebizQ, the insiders guide to business and IT agility, will co-host a webinar, “Addressing Case Management Challenges with BPM” on August 13th, 2009 at 2:00 PM ET.

The event will be hosted by Ajay Khanna, Savvion Sr. Director Product Marketing & Management.

Case Management is fast-becoming one of the more important uses of Business Process Management Systems (BPMS). Although a commonly-required usage pattern of BPMS, Case Management is not delivered by most BPMS with the specialized out-of-the-box functionality that is critical for success.

This webinar will discuss what companies need to do to ensure Case Management is properly addressed by BPMS, highlighting:
• Unique process challenges in Case Management at support centers, call centers, and similar environments
• Key requirements for an efficient Case Management solution.
• Ways in which companies can most resource and cost-effectively deploy Case Management
• How Savvion’s BPMS addresses and solves these challenges by providing intelligent task routing, agent desktop, exception resolution etc.

Attendees can register and attend to webinar at: http://www.ebizq.net/webinars/11488.html?s_tact=SAVVION

About Savvion

More than 300 of the world’s top-performing companies, including 24 of the Fortune 100, choose Savvion to operate more productively and profitably. As the business process management trailblazer, Savvion moves enterprises beyond ordinary BPM with groundbreaking business-critical software solutions and services that make them more competitive and cost-efficient, including a return on investment as high as 300%. Savvion has a proven track record for turning process improvement ideas into real world solutions within 30 days, providing the highest ROI for the lowest total cost of ownership. Headquartered in Santa Clara, California, Savvion can be reached at www.savvion.com or 888-544-5511.

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The Savvion logo, Savvion, and all Savvion products are trademarks or registered trademarks of Savvion, Inc. All other trademarks mentioned herein are the property of their respective owners.


Ajay Khanna
Savvion
marketing@savvion.com
408-330-3491

Steve Kleine
Spiralgroup
stevek@spiralgroup.om
213-596-6253 ext. 704