Samsung Electronics

Samsung Electronics Co. Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2003 parent company sales of US$36.4 billion and net income of US$5.0 billion. Employing approximately 88,000 people in 89 offices in 46 countries, the company consists of six main business units: Corporate Technology Operations, Digital Appliance Business, Digital Media Business, LCD Business, Semiconductor Business and Telecommunication Network Business. Recognized as one of the fastest growing global brands, Samsung Electronics is the world's largest producer of color monitors, color TVs, memory chips and TFT-LCDs. Samsung selected Savvion BusinessManager to streamline and automate the management of their vendor and supplier relationships. They are also using BusinessManager to manage the extensive collection of components and parts inventories that are used in the manufacturing and production of their products. Supplier Relationship Management Problem

Existing parts libraries need to be updated to match changing specifications

New parts are continually being sourced, often creating duplication

Alternate sources for critical parts requires time consuming searches Solution

Savvion BusinessManager automates vendor and parts qualification processes

Duplicate parts are easily identified, reducing surplus inventories

Qualified vendors now source multiple parts simplifying vendor management Benefits

Time required to source new parts is substantially reduced

Managers have visibility to buyer workloads and backlogs

Vendors and parts are managed consistently assuring accuracy at the lowest cost

New product schedules are met and exceeded by streamlining the process